Contact Us & Support

Operational and customer support desk for Artifactly · Kalpit Labs Private Limited

We are here to help builders choose the right architecture, navigate installation, or resolve any payment and download questions. Reach out to our engineering and customer care team through any of the channels below.

Customer Support

For order queries, download grants, and general assistance:

support@kalpitlabs.com

Operating Hours

Monday to Friday

10:00 AM – 6:00 PM IST

Typical response time: within 24 business hours

Engineering Assistance

For custom deployment, Docker containerization, or enterprise licensing:

support@kalpitlabs.com

Registered Office

Kalpit Labs Private Limited

India

CIN / Corporate Identification available on verified invoices.

How We Support Builders

Pre-Purchase Inquiries: Unsure whether a system fits your requirements or hardware specs? Send us your questions and our team will review your target architecture.
Installation Support: If you run into build errors or missing dependencies, our engineers provide guided troubleshooting to get you up and running.
Billing & Invoicing: Need a customized tax invoice or GST invoice for your company? Provide your GSTIN during or immediately after checkout via support@kalpitlabs.com.

Support Guarantee: All valid support tickets submitted by verified license holders are reviewed by engineers who worked on or audited the codebase.